Outbound

Your wanting to see the Zoom number that initiated the call forward or the original caller callerID? 

The Zoom number that initiated the call forward please. This lets the virtual call handler know that the call is forwarded from our company and they can answer appropriately. 

The Zoom number that initiated the call forward please.

I've already responded to this thread, so apologies if there are two answers.

Unfortunately, the feature I had in mind applies to transferring which allows the Zoom number to be used on the transfer. This does not apply to call forwarding callerID based on my testing. 

Not that I was able to locate or experience in testing with the Zoom app or phone (Poly E550 & Cisco 8865). 

hi @BabyLegs 

you could ask your virtual office (maybe a contact center) to supply your business with a telephone number for you to advertise and provide to customers and other contacts.  this telephone number would be answered by your virtual office.

alternatively, zoom phone can integrate with some of the most popular contact center systems such as zoom contact center, genesys cloud, five9, incontact and talkdesk.

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks,  eliot