No option to Port phone number | Community
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Newcomer
April 21, 2022
Question

No option to Port phone number

  • April 21, 2022
  • 1 reply
  • 0 views

Hi! I just signed up for Zoom Phone, and wanted to port my number. All the documents indicate that there should be a Porting option under the Phone System menu, but the only thing there for me is Setup.

If I go into setup, there is no option to port my number, only an option to set up a new number. I don't want a number, and I don't need one, so how can I just move my current number over here?

Thanks!

Don

    1 reply

    Newcomer
    April 21, 2022

    Well, this can be disregarded...On the initial page, it wants you to set up a number for Zoom to use, but this is optional. You can leave the information blank and just hit Continue to finish the setup, and then the menu options will be shown in the left-hand gutter.

    All is well for me now.

    FORE-Craig
    Specialist
    Specialist
    April 21, 2022

    I'm glad that you figured it out! I believe that it is set up that way in order to get you up-and-running with a temporary number, because the number porting process can take several days.