Multiple places to change outbound caller ID (CID) | Community
Skip to main content
C
Newcomer
CapitalOrth
Newcomer
December 28, 2022
Question

Multiple places to change outbound caller ID (CID)

  • December 28, 2022
  • 1 reply
  • 0 views

I changed the CID to our main # in user settings but also have to change it in user settings\keys and positions.  The first changes it for apps and the second changes it for their desk phone.   Really should be one place.

 

 

    1 reply

    S
    Community Champion | Employee
    sachinzoom
    Community Champion | Employee
    April 10, 2023

    Hi @CapitalOrth 

     

    Your caller id is what will be used in your associated desk phone too. You do not need to change it from keys and positions again if the caller id is already set.

     

    Hope that helps

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.