cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Microsoft Teams/Outlook Presence Detection, and DND for incoming Zoom Phone Calls

Go to solution
veterpee
Explorer
Explorer

‎2022-02-16 09:18 AM

I have Outlook/Exchange integration enabled. 

 

Is it possible to automatically mute incoming Zoom phone calls when my Teams/Outlook status is set to Busy, Meeting, DND, Focusing, and other?

1 ACCEPTED SOLUTION

Go to solution
Manny5429
Zoom Employee
Zoom Employee

‎2022-03-01 03:09 PM

@veterpee For now, you can only sync your Zoom presence or status to outlook. 

In Zoom Meetings however, there is an option to Hide incoming Zoom Phone calls while in a Zoom Meeting. 

----If this answered your question, dont forget to "Accept as a solution". 

If this answer helped solve your question/issue, please hit the -Accept as Solution- button below.

View solution in original post

3 REPLIES 3

Go to solution
Manny5429
Zoom Employee
Zoom Employee

‎2022-03-01 03:09 PM

@veterpee For now, you can only sync your Zoom presence or status to outlook. 

In Zoom Meetings however, there is an option to Hide incoming Zoom Phone calls while in a Zoom Meeting. 

----If this answered your question, dont forget to "Accept as a solution". 

If this answer helped solve your question/issue, please hit the -Accept as Solution- button below.

Go to solution
CJArchie
Newcomer
Newcomer

‎2022-08-17 02:42 PM

I have a user that is reporting that her Teams/Outlook did indeed report to her Outlook when she was busy pr in a call, however, it recently stopped going so in a recent update. Is this feature going to be restored or is it no longer being supported?

0 Likes

Go to solution
veterpee
Explorer
Explorer
In response to CJArchie

‎2022-08-17 02:48 PM

"I have a user that is reporting that her Teams/Outlook did indeed report to her Outlook when she was busy pr in a call..."

Just curious  about this; in a Teams call, or Zoom call?  My OP was regarding Teams status muting incoming Zoom calls.  For example, if I were in a Teams meeting (or otherwise had status set appropriately), my desire would be for incoming Zoom calls to be muted.