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Is it possible to retain the caller id on an incoming call?

dkaseman
Explorer
Explorer

Currently, once you answer the call, the phone number gets hidden. It would be very helpful to have it retained on the app during the call.

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi dkaseman,

 

the caller id number can be viewed when you click the down arrow to the right of the caller's name.  please see attached screen shot.

 

thanks, eliot