If I mostly receive texts for TFA do I need to do this campaign thing? | Community
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DennisMa
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March 17, 2023
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If I mostly receive texts for TFA do I need to do this campaign thing?

  • March 17, 2023
  • 1 reply
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Small business that uses text only for two factor authentication for business login accounts.  In other words we receive texts but never send text.  

Do we need to do this campaign nonsense?  

    Best answer by sachinzoom

    Hello @DennisMa 

     

    Yes please its a requirement to do Brand and Campaigns in order to use the SMS features. Steps are here:

     

    https://support.zoom.us/hc/en-us/articles/5016496738445-SMS-MMS-10DLC-Compliance-for-Zoom-Phone-and-Zoom-Contact-Center

     

    If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

    1 reply

    S
    Community Champion | Employee
    sachinzoomAnswer
    Community Champion | Employee
    March 17, 2023

    Hello @DennisMa 

     

    Yes please its a requirement to do Brand and Campaigns in order to use the SMS features. Steps are here:

     

    https://support.zoom.us/hc/en-us/articles/5016496738445-SMS-MMS-10DLC-Compliance-for-Zoom-Phone-and-Zoom-Contact-Center

     

    If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

    D
    Newcomer
    DennisMaAuthor
    Newcomer
    March 17, 2023

    Thanks for the response.   I looked over the instructions and to be honest I'll just disable SMS on Zoom and use my work cell for two factor authentication.   I don't send text using Zoom so this campaign nonsense is just that... nonsense.

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