IVR say it's not working hour, but it's incorrect | Community
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Newcomer
February 1, 2024
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IVR say it's not working hour, but it's incorrect

  • February 1, 2024
  • 1 reply
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I am using Zoom Phone.

There is a site in Auto Recepctions, I double check that business hours are correct.

Business hours is 9:30 AM ~ 18:00.

But when I call it at 17:30, IVR say office was closed.

I did double check Time Zone in Zoom Admin, it's correct.

 

What can I do or any thing I must check again ?

Thank you.

    Best answer by Dylan168

    Issue fixed out. Because call queue has another setting.

    1 reply

    Dylan168AuthorAnswer
    Newcomer
    February 1, 2024

    Issue fixed out. Because call queue has another setting.