cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

How to endeavor receive sms

Krystian13
Newcomer
Newcomer

‎2024-10-02 11:55 PM

Hello

I want to enable receive sms messages. I need to verify my tik tok business account and how can I enable receive sms messages. When I open mobile app and go to phone I have only 3 options: history, voice mail and lines. I don’t have sms.

Topics:
0 Likes
2 REPLIES 2

iambobsat
Zoom Employee
Zoom Employee

‎2024-10-03 07:00 AM

Hi Krystian13, 

 

I hope you are well. You will need to have a Zoom Phone license to have access to SMS. 

 

0 Likes

kbudurka
Participant
Participant

‎2025-01-08 08:36 AM

beside the Phone License, you will also need to setup an SMS Campaign.
This was recently moved to Number Mnaagement -> SMS Campaigns.
It is suggested it takes 1-2 weeks for approval, but for me it was much longer and I was declined four times before I found the magic sauce. The magic for us was creating a Privacy Policy, putting that link on our website, and adding the URL to the application.

0 Likes