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How to add the main number to user's Zoom app as an Outbound caller ID without putting in call queue

Honczarenko
Newcomer
Newcomer

‎2023-09-27 01:22 PM

Is this possible to add the main line as an option for the users without adding them to the main number call queue? I want to keep it simple for them and not have to worry about them turning the queue on in their settings and getting flooded with calls.

 

We have Zoom enterprise account (around 100 users) and the users have Zoom Phone license, obviously.

 

Thank you,

Todd

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Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2023-10-01 01:11 PM

hi honczarenko,

 

Assuming your admin permits, users can select outbound caller id such as their own telephone number or the main company number.

 

Eliot_0-1696190991673.png

 

 

 

Eliot_1-1696190991677.png

 

 

In addition, users can select outbound caller id on the windows client and mobile app dialers.

Eliot_2-1696190991678.png

 

 

https://support.zoom.us/hc/en-us/articles/12099759104269-Enabling-Select-Outbound-Caller-ID-Zoom-Pho...

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

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