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Holiday/Vacation Greetings

PlaynJayn
Explorer
Explorer

Is there a way to set up my holiday/vacation so that calls go directly to my voicemail without ringing?

Also, can someone explain the Call Handling options on Holiday List & Call Handling? Should I turn those sliders on or off? I just want the calls to go directly to my OOO voicemail. 

1 ACCEPTED SOLUTION

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi @PlaynJayn 

 

missing screen shot:

 

Eliot_2-1747428220870.png

thanks,  eliot

 

View solution in original post

5 REPLIES 5

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi @PlaynJayn 

 

please see screen shot.  example is new year's day holiday, greeting prompt is disable, route to user (pick user you want vm to go to.)

 

Eliot_0-1747423184526.png

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

I am here: PhoneSettings Holiday List & Call Handling

Trying to set up an out of office for my direct line. 

I am here: Phone> Settings> Holiday List & Call Handling

Trying to set up an out of office for my direct line, not an auto receptionist.

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi @PlaynJayn 

 

toggle all zoom phone devices and apps off.

 

 

 

 

 

 

Eliot_1-1747427823865.png

 

 

 

in case you want to check email by calling your zoom phone, please see:

Checking voicemails over phone

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi @PlaynJayn 

 

missing screen shot:

 

Eliot_2-1747428220870.png

thanks,  eliot