Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.
Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!
2021-11-24 12:20 AM
Hello, recently upgraded to NZ/AU Regional Unli Calling and I can't seem to make phone calls still to Melbourne. It says it's not available in my plan. Also, I have attached a screenshot here, there is no assigned number yet, can this be the cause of the issue? Not also sure if I have completed the setup on my end. Pls advise
2021-11-24 05:41 AM
Hi!
For help getting started with your zoom phone, you can refer to this support artical: https://support.zoom.us/hc/en-us/articles/360028936531-Getting-started-with-Zoom-Phone-users-
2021-11-24 06:19 AM
You will need a Phone Number associated with your account to get it going. I would submit a ticket to obtain a number on the screenshot you attached. In the interim, you may have to elect a number that is not in Melbourne.
The Getting Started Guide with Zoom Phone (admin) walks you through the steps to get up and running:
https://support.zoom.us/hc/en-us/articles/360001297663-Getting-started-with-Zoom-Phone-admin-
I hope this helps!
Craig