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Newcomer
HBrennan
Newcomer
November 24, 2021
Question

Help setting up zoom phone

  • November 24, 2021
  • 2 replies
  • 0 views

Hello, recently upgraded to NZ/AU Regional Unli Calling and I can't seem to make phone calls still to Melbourne. It says it's not available in my plan. Also, I have attached a screenshot here, there is no assigned number yet, can this be the cause of the issue? Not also sure if I have completed the setup on my end. Pls advise

    2 replies

    P
    Explorer
    pizzalover28
    Explorer
    November 24, 2021

    Hi! 

    For help getting started with your zoom phone, you can refer to this support artical: https://support.zoom.us/hc/en-us/articles/360028936531-Getting-started-with-Zoom-Phone-users-

    FORE-Craig
    Specialist
    FORE-Craig
    Specialist
    November 24, 2021

    You will need a Phone Number associated with your account to get it going. I would submit a ticket to obtain a number on the screenshot you attached. In the interim, you may have to elect a number that is not in Melbourne. 

     

    The Getting Started Guide with Zoom Phone (admin) walks you through the steps to get up and running:

    https://support.zoom.us/hc/en-us/articles/360001297663-Getting-started-with-Zoom-Phone-admin-

     

    I hope this helps!

    Craig

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