Forward primary phone number to mobile phone?

Hi @KLewis1 

If the user wants to just answer the calls on a recent iPhone or Android, they can do so with the Zoom app on their mobile phone.

The user or you (as an administrator) can also add their mobile phone number into the Call Handling settings on the Zoom web portals at zoom.us/profile.

Here is a support article that describes how to customize Call Handling settings:

https://support.zoom.us/hc/en-us/articles/360059966372-Customizing-call-handling-settings

I hope that helps!

@Craig.  this is not what the user is asking, and I've seen your exact same response on other similar questions.   The user, and me, are asking how to forward calls to an external cell phone.  My experience is that it is very inconsistent when forwarding calls not answered on my Zoom desktop app to my cell phone.  

Many people don't want to use the zoom app on their phones.