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Dialing out sometimes produces a very loud dial tone

Arkron
Newcomer
Newcomer

Hi team, my sales team sometimes experiences an issue where when dialing out the zoom phone system gives us a dial tone that is very loud and resembles the sound a jackhammer makes. The calls are still connecting so this is mainly a quality of life issue. Any idea on what could be causing this and a potent

3 REPLIES 3

e_pay33333
Newcomer
Newcomer

Everyone in my sales organization is noticing the same thing. It happens about once or twice a day (random times) and the affected number changes every time. Any ideas?

e_pay33333
Newcomer
Newcomer

My entire sales org has been experiencing the same thing. It happens about once or twice a day at random times with a different phone number every time. Any ideas?

Florence123
Zoom Employee
Zoom Employee

Hi @e_pay33333 and @Arkron , thanks so much for the feedback! Would you guys please provide a couple of examples (email, caller id, callee id and time) if possible? We'll let our internal team to check on this. Really appreciate it!