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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Dialing out sometimes produces a very loud dial tone

Arkron
Newcomer
Newcomer

Hi team, my sales team sometimes experiences an issue where when dialing out the zoom phone system gives us a dial tone that is very loud and resembles the sound a jackhammer makes. The calls are still connecting so this is mainly a quality of life issue. Any idea on what could be causing this and a potent

3 REPLIES 3

e_pay33333
Newcomer
Newcomer

Everyone in my sales organization is noticing the same thing. It happens about once or twice a day (random times) and the affected number changes every time. Any ideas?

e_pay33333
Newcomer
Newcomer

My entire sales org has been experiencing the same thing. It happens about once or twice a day at random times with a different phone number every time. Any ideas?

Florence123
Zoom Employee
Zoom Employee

Hi @e_pay33333 and @Arkron , thanks so much for the feedback! Would you guys please provide a couple of examples (email, caller id, callee id and time) if possible? We'll let our internal team to check on this. Really appreciate it!