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Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.
2024-03-26 06:30 AM
We are experiencing some inconsistencies with text messages going through on the desktop. The user will not be notified that the message did not go through. It simply will not send and will leave the recipient not responded to. Has anyone else had this issue?
2024-04-04 02:47 PM
We are having the same issue.
2024-10-17 10:59 AM
i have the same issue, any resolution?
2024-10-18 04:10 PM
Same here!
2024-10-21 03:49 AM
How to fix anyone help please
2024-10-21 10:28 AM
Hello Community members!
I'm sorry for the inconvenience and late response.
If you receive the error message “Message could not be sent” when sending an SMS, it could be due to your specific account’s environment or a widespread issue.
You may check out this article for troubleshooting steps.
2024-10-22 03:04 AM
Thanks MGSR,
From musicallydown!