Desktop Text Messaging - Message Could Not Send | Community
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Newcomer
nburgwin
Newcomer
March 26, 2024
Question

Desktop Text Messaging - Message Could Not Send

  • March 26, 2024
  • 6 replies
  • 2 views

We are experiencing some inconsistencies with text messages going through on the desktop. The user will not be notified that the message did not go through. It simply will not send and will leave the recipient not responded to. Has anyone else had this issue?  

    6 replies

    N
    Newcomer
    Newhalfens
    Newcomer
    April 4, 2024

    We are having the same issue. 

    S
    Newcomer
    SerenityHI
    Newcomer
    October 17, 2024

    i have the same issue, any resolution?

     

    S
    Newcomer
    Square1SRQ
    Newcomer
    October 18, 2024

    Same here!

    D
    Newcomer
    DustySmith
    Newcomer
    October 21, 2024

    How to fix anyone help please

    MGSR
    Community Manager
    MGSR
    Community Manager
    October 21, 2024

    Hello Community members!

    I'm sorry for the inconvenience and late response.

    If you receive the error message “Message could not be sent” when sending an SMS, it could be due to your specific account’s environment or a widespread issue.

    You may check out this article for troubleshooting steps.

    D
    Newcomer
    DustySmith
    Newcomer
    October 22, 2024

    Thanks MGSR,

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