Creating a pause in text to speech for Music on Hold setting
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2021-08-31 11:05 AM
When setting up my settings in Zoom Phone for a call queue, in the Music for hold setting, I am using text to speech. Is there a way to add a "pause" in my text to speech message before it immediately repeats the message? I would like to add a 5-10 second pause before the message repeats again. Any tips?
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2021-08-31 11:56 AM
Hi @Hays2the8 ,
When you click on Add Audio after clicking on Audio library, there is a windows to add the Text to Speech. You can click the ? mark to the right of "Message to play" then click "learn more" for tags you can add to your speech such as "Adding a pause".
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2023-07-23 05:09 PM
when I add <break> at the end of the the text-to-speach message, it reads out "break" when I play the message.
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2023-08-30 10:33 AM
Here's the documentation. https://docs.aws.amazon.com/polly/latest/dg/supportedtags.html
It must be formatted like this. See screenshot.
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2021-08-31 01:19 PM
@Creola, THANK YOU!