Creating a pause in text to speech for Music on Hold setting

Forum|Forum|4 years ago
August 31, 2021
2 replies
6 views

When setting up my settings in Zoom Phone for a call queue, in the Music for hold setting, I am using text to speech. Is there a way to add a "pause" in my text to speech message before it immediately repeats the message? I would like to add a 5-10 second pause before the message repeats again. Any tips?

C

Creola

Community Champion | Employee

Hi @Hays2the8 ,

When you click on Add Audio after clicking on Audio library, there is a windows to add the Text to Speech. You can click the ? mark to the right of "Message to play" then click "learn more" for tags you can add to your speech such as "Adding a pause".