Connect Zoom SMS to CRM via Zapier? | Community
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Newcomer
April 26, 2022
Question

Connect Zoom SMS to CRM via Zapier?

  • April 26, 2022
  • 4 replies
  • 0 views

Does anyone know how to use Zapier to move Zoom SMS message strings to a CRM? The CRM I use is already linked to Zapier (Wealthbox) and for the moment I am using MyRepChat service to do this, but seems silly if I can just bypass MyRepChat and use a Zap to port SMS messages from Zoom right into my CRM.

4 replies

Newcomer
May 18, 2023

Did you happen to find the answer to this?  Facing the same situation...

Newcomer
May 21, 2024

Me too.  What about Zoom Phone call recordings?

Newcomer
September 25, 2025

I need help with this too. My salesperson told me when we signed up with Zoom phone that Zoom Integration team would be able to help me with this. Zoom integration told me it is not their job to do this for me. Zoom support has been frustrating. I like Zoom phone, but the supports ranks at the bottom of any support I have dealt with.

Newcomer
September 25, 2025

Looks like many of us are having this same issue. My salesperson for Zoom Phone told me that the integration team would help me with this when I switched to Zoom phone. The integration team told me it was not their job to help me with this and told me to take it up with the salesperson's manager. Zoom support has been horrible. I do like their product.

MGSR
Community Manager
Community Manager
October 2, 2025

Welcome to the Zoom Community, @AdminFIFG! We're sorry for the trouble you’ve experienced. Our technical team has shared detailed instructions in response to your support ticket. Please take a look when you can. If you need any more help, just reply to the ticket to reopen it. We're happy to assist! 

Newcomer
October 2, 2025

Thank you. I will check this out and see what it says.