Cisco SPA504G (older phone) not listed and not sure what the provisioning should be? | Community
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2 replies

BrandonS
Community Champion | Partner
BrandonS
Community Champion | Partner
January 11, 2023

I am fairly certain that that phone will not be supported at all by Zoom. Do you have a lot of them you want to provision? There is a small chance you can get support to allow them as generic devices, but I am pretty sure they don’t meet the specifications required. 

P
Newcomer
PCIAuthor
Newcomer
January 11, 2023

Hi Brandon, Thank you!

Yes, we have 6 of these. Can you point me in the direction of how to setup as manual devices? It seem odd to me Zoon-Phone does not support, Nextiva, 8x8 and others do. Its a basic IP phone that works. Or are you aware of the cheapest phone they do support, if we are forced to buy new phones? I sincerely appreciate your kindness.

E
Community Super Champion | Partner
Eliot
Community Super Champion | Partner
January 11, 2023

hi pci,

 

Zoom certified desk phones include:
Desk phones

Zoom Phone Certified Hardware – Zoom Support

 

Your cisco spa504g is a 4 line sip phone.  It does not appear to support tls 1.2 which zoom requires for security.  If you are considering cisco, make sure it is a 3rd party call control (3-pcc), zoom certified version.

 

Some zoom certified desk phones can be purchased new or used.  Poly and yealink are widely used on Zoom Phone and Grandstream has recently been added.  For pricing, please do a google search.

 

just a thought, some companies are getting rid of most of their desk phones and using zoom windows client for zoom phone.

 

thanks,  eliot   

 

 

E
Contributor I
enielsen
Contributor I
January 13, 2023

We are using old Poly IP335 phones, while at end of life, still supported for at least another year. Basically hoping that the people still using desk phones can be convinced to move to the Zoom app.

If the phones stop working at some point (no hard date for them to no longer function with Zoom), we'll get Yealink phones as needed for the people refusing to use the app.

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