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MJW-Mike
Newcomer
Newcomer
September 14, 2022
Question

Cisco 8800 Series Provisioning Template

  • September 14, 2022
  • 3 replies
  • 0 views

Does anyone have a provisioning template for the Cisco 8800 series phones to customize a few settings? Specifically, I need to enable the local device web interface and would like to set a custom background image on the phones.

 

I tried doing this via Phone System Management > Company Info > Account Settings > Desk Phone and enabled the "Web Interface" option and "Background Image URL", but after restarting the devices these settings do not appear to work for the Cisco devices.

 

Specifically we are using Cisco 8861 3PCC desk phones. I am guessing I will need to apply these settings via a provisioning template, but not sure how exactly to create one for this model of phone.

 

Thanks,

-Mike

    3 replies

    MJW-Mike
    Newcomer
    MJW-MikeAuthor
    Newcomer
    September 14, 2022

    Disregard the web interface issue, after unplugging the device and powering it back on, now the web interface is accessible. Background image is still not displaying.

    Community Champion | Employee
    September 14, 2022

    Hi @MJW-Mike Provisioning templates are  supported on Cisco certified models.

    https://support.zoom.us/hc/en-us/articles/360001299063#h_9696ec46-9042-4674-bcd1-3488e69b9386 

     

    Is the background URL of the image publicly accessible ? Can you post it here ?

    MJW-Mike
    Newcomer
    MJW-MikeAuthor
    Newcomer
    September 14, 2022
    Community Champion | Employee
    September 14, 2022
    MJW-Mike
    Newcomer
    MJW-MikeAuthor
    Newcomer
    September 14, 2022

    Thanks, I saw this when I created the background and made it 800x480. After getting into the web interface on the phone, I was able to manually apply the background. I am working on trying to get this working via a provisioning template now so that I do not have to manually do this on each phone.

    Community Champion | Employee
    September 15, 2022

    Hi @MJW-Mike 

     

    I found this on a cisco forum thread  that you can alter to apply as background image ( and removing the tftp keywords) to the cisco phone via company info-> Phone system management -> Settings -> Provisioning templates

    <CiscoIPPhoneImageList>
    <ImageItem Image="TFTP:Desktops/800x480x24/TN-Fountain.png" URL="TFTP:Desktops/640x480x24/Logo-800X480px.png"/>
    </CiscoIPPhoneImageList>

     

    I will pass on this feedback to product team too. Let me know if that works