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Changing Voice Mail PIN

sjames2023
Explorer
Explorer

Our Front Desk Voice mail box has changed users and no one knows the PIN.  How can the voice mail PIN be changed?

1 ACCEPTED SOLUTION

BrandonS
Community Champion | Zoom Partner
Community Champion | Zoom Partner

Yes, you can view and/or change it.  Just follow the menus- 

phone system management > users & rooms > user name > user settings > PIN code

View solution in original post

3 REPLIES 3

BrandonS
Community Champion | Zoom Partner
Community Champion | Zoom Partner

Do you or someone at the company have admin access to the web portal?

 

phone system management > users & rooms > user settings > PIN code

sjames2023
Explorer
Explorer

Yes.  Can I change it from there?

 

BrandonS
Community Champion | Zoom Partner
Community Champion | Zoom Partner

Yes, you can view and/or change it.  Just follow the menus- 

phone system management > users & rooms > user name > user settings > PIN code