cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Changing Greeting on Mobile App

FGE
Newcomer
Newcomer

How do you change a custom greeting when you are just using the Mobile App?

1 REPLY 1

FORE-Craig
Expert
Expert

Hi FGE,

 

You will need to record your voicemail greeting through the web portal:

 

https://zoom.us/pbx/page/telephone/myZoomTelephony#/my-cloud-phone/settings

 

Login and scroll down to the Business Hours section where you’ll see Default under Greeting and Menu. Tap the Audio Library to the right of that to record your new greeting. 

Here is a link to Zoom Support page that gives more details:

 

https://support.zoom.us/hc/en-us/articles/360028212652-Customizing-audio-greetings-and-hold-music

 

I hope that helps!

 

Craig