Change phone number to NOT have extension i.e. direct dial

Hello @parkylondon 

If I am understanding the question correctly, You have both the DID ( 10 digit number ) -> 13nn464646 and extension 1341 setup in your phone system. In that case, an internal user can call you on your extension as well as external user ( for example  from your cellphone ), you can directly call the 10 Digit number. Hope that answers your query.

So in summary, you have both the extension and the 10 Dig number. You cannot remove the extension but you do not have to use it, if you are only receiving/ making calls from/to external numbers.

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

Many thanks. Your solution isn't what I wanted but the solution is contained on this other post here. 

https://community.zoom.com/t5/Phone-System/No-way-to-get-my-zoom-phone-number-to-work-without-an-extension/m-p/96762/highlight/true#M4665