Change default Audio prompts (Ad Hoc Call Recording)

hi,

I must change the default audio prompts when the recording starts or stops on demand (I need to upload new in a different language).

Is this possible?

I went to the path:

Company Info/ Account Settings/ Default Audio Prompt

But there is omitted these specific prompts

"This call is being recorded"

"the recording has stopped"

Thank you

Alex

Community Champion | Employee

Are you trying to change the default prompt for Adhoc or Automatic Phone call recordings. See screenshot below where you can set options:

Note there is no prompt when the recording is stopped manually.

Hope that helps

Partner

Hi,

thank you for your reply,

Actually, I am talking about the following.

The notification messages that are played when the recording stops or starts by the agents.

Regards,

Alex

Sign up