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Newcomer
May 2, 2025
Question

Can't find meeting recording

  • May 2, 2025
  • 3 replies
  • 0 views

I use a free account until I use zoom more. I set up a 30 minute meeting and checked a box to record the meeting. When the meeting started, it automatically started recording. I thought I'd be able to select start recording once the meeting started but that's OK. According to the forums and instructional tutorials, the recording goes to my computer on a free account, and I have to have a Windows version 4.0.25513.0228 or later. I have 10.0.26100 Build 26100. I've clicked on "meetings," and "recordings" to try to find it, and "computer" under recordings and it's nowhere. What am I doing wrong?

3 replies

Ohkawa
Community Champion | Customer
Community Champion | Customer
May 3, 2025

@kjatich 

Click on Open recordings at the bottom of the Home tab in the Workplace app and in Local recordings you should be able to find.

 

Newcomer
May 6, 2025

Hi, and thanks! I still cant find it - it was recorded on cloud yesterday, all participants remember accepting the recording, but it was not in my cloud - all other meetings of the day were there but the first one wasnt - it like vanished. Cant find it in trash either. Can you help? 
Checked in documents, in computer, everywhere - it was an important meeting ... please can you help 

Newcomer
May 3, 2025
This post has been deleted.

I've tried everything I could find online about locating recordings on my computer. I followed your advice too, but the files are not anywhere. I tried finding them from the Zoom Workplace screen too. The host always gives permission for us to record but the recordings are never on my laptop. I have the latest version and more than enough storage space on my computer. The only recordings I have are the meetings I hosted. I only use the free version. What do you mean if "Zoom wasn't closed too early"?

kjatichAuthor
Newcomer
May 5, 2025

I think the other poster meant the meeting didn't close early, where it might have cut off my recording. 

I found the solution. Documents > Zoom then open the folder and you'll see the recording file. I kept looking under "Downloads," as well as on the Zoom app, and went in frustrating circles. I never thought to look in my system "Documents." I hope this helps you.

kjatichAuthor
Newcomer
May 5, 2025
This post has been deleted.

Thank you for your reply. You are correct. It was under Documents > Zoom. I kept looking under Downloads. Even though I read, and reread to look for it under "Documents," I kept looking under "Downloads." Ugh. Now I know.