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Can I setup a line key on my poly phone that sends call into a conference line

MattS
Contributor I
Contributor I

‎2025-02-04 07:31 AM

I am working on a setup for on of our teams that fields lots of call, we are planning to use Poly e550 phones. Sometimes they need to be able to quickly escalate a call into a conference. The workflow of adding callers one by one using their extensions is to slow and complicated. 

 

Is there a way that we can setup BLF keys on each of their phones where they can send the caller immediately into an active conference? We would want the person transferring the call and others to have visibility that the conference is active and be able to easily join that call. 

 

Any other workflow suggestions welcomed. TIA

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