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Call Queue Historical Reports in PDF format

fabio_
Newcomer
Newcomer

‎2024-03-13 08:01 AM

Good morning,


I would like to have the Call Queue Historical Reports automatically in PDF format every Monday by email. For this I went to account management, subscription center, add and I configured like the screenshot below.

Screen configuration


I received the email with an attachment to the report but it is in CSV format and therefore illegible. Having a power pack license, in the analytics & reports, zoom phone analytics, call queue historical reports menu, export to PDF format is possible. I would like to do this automatically rather than having to systematically go to the administration portal.

Screen PDF


Do you have a solution? Thanks in advance.

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