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nyartmodel
Newcomer
March 5, 2022
Solved

Blocking phone calls during meeting

  • March 5, 2022
  • 4 replies
  • 2 views

Hello using an IPhone SE, how do you block incoming phone calls from interrupting a meeting?

    Best answer by FORE-Craig

    Hi NYArtModel,

     

    With the latest version of operating system for iPhone, you can use the Focus setting. You would turn on Focus before you start or join the Zoom meeting and turn it off after the meeting. You can even create one specifically just for meetings. 

     

    The following page on Apple's website describes how to use it:

    https://support.apple.com/en-us/HT212608

     

    I hope that helps!

    4 replies

    FORE-Craig
    Specialist
    FORE-Craig
    Specialist
    March 5, 2022

    Hi NYArtModel,

     

    Are you talking about your Zoom Phone Subscription number interrupting your Zoom Meeting, or your iPhone's cell number interrupting your Zoom Meeting?

     

    N
    Newcomer
    nyartmodelAuthor
    Newcomer
    March 6, 2022

    The calls that are interrupting are to my iPhone's cell number.  How can I block these calls so that the meeting is not interrupted?

    FORE-Craig
    Specialist
    FORE-CraigAnswer
    Specialist
    March 6, 2022

    Hi NYArtModel,

     

    With the latest version of operating system for iPhone, you can use the Focus setting. You would turn on Focus before you start or join the Zoom meeting and turn it off after the meeting. You can even create one specifically just for meetings. 

     

    The following page on Apple's website describes how to use it:

    https://support.apple.com/en-us/HT212608

     

    I hope that helps!

      FORE-Craig
      Specialist
      FORE-Craig
      Specialist
      March 7, 2022

      Hi, thanks I tried this yesterday and it seemed to work fine.  Thank you!


      Hi! 

      You’re welcome! If you would, please mark my previous message as the Solution, so that others with the same question know what to do. 😊 Thank you! 

        A
        Newcomer
        AhmedYounis
        Newcomer
        September 28, 2022

        Hello, i have the same issue with Android, Samsung phone, yet it doesn't do the same for other meeting Apps, while using zoom and getting a phone call the zoom mutes sound and mic automatically so i even can't hear the other participants at all. In other apps i could just mute the phone call and continue in the meeting. Also if i am wearing a Bluetooth headset the zoom sound settings gets missed up after the call ends and the headset option disappears and only the loudspeaker settings of the phone works.

          FORE-Craig
          Specialist
          FORE-Craig
          Specialist
          September 28, 2022

          Hi @AhmedYounis 

           

          Are you talking about calls that are made directly to your cell phone, or calls that are made to your Zoom Phone number and or a Zoom Phone Call Queue?

          A
          Newcomer
          AhmedYounis
          Newcomer
          October 23, 2022

          Hi, i meant my cell phone calls.

          M
          Newcomer
          Masy554
          Newcomer
          January 12, 2024

          I can tell you what worked for me, what i did was this could be due to various reasons, and troubleshooting may involve checking different settings and configurations. Here are some steps you can take to address the issue:-

          1. Check Do Not Disturb:-
           -Ensure that the "Do Not Disturb" mode is not enabled. When Do Not Disturb is activated, it can suppress calls and notifications.
           -Go to Settings > Do Not Disturb and toggle off the switch.
          2. Check Blocked Contacts:-
           -Verify that you haven't accidentally blocked the contacts whose calls are being blocked.
           -Go to Settings > Phone > Blocked Contacts and review the list.
          3. Check Call Forwarding:-
           -Make sure call forwarding is not set up unintentionally.
           -Go to Settings > Phone > Call Forwarding and make sure it's turned off.
          4. Reset Network Settings:-
           -Resetting network settings can resolve issues related to call blocking.
           -Go to Settings > General > Reset > Reset Network Settings. Note that this will reset Wi-Fi passwords and cellular settings.
          5. Check for iOS Updates:-
           -Ensure that your iPhone is running the latest version of iOS, as updates may include bug fixes.
           -Go to Settings > General > Software Update.
          6. Contact Carrier:-
           -Reach out to your mobile carrier to check if there are any network-related issues that might be causing call blocking.
          7. Reset All Settings:-
           -If the issue persists, you can try resetting all settings. This won't erase your data but will reset system settings.
           -Go to Settings > General > Reset > Reset All Settings.
          8. Restore iPhone:-
           -As a last resort, you can perform a full restore through iTunes or Finder.
           -Connect your iPhone to a computer, open iTunes or Finder, and choose to restore your device.

           

          Before performing any reset or restore, it's advisable to back up your important data.

           

          If the problem persists after trying these steps, it might be a good idea to contact Apple Support for further assistance, as there could be specific issues with your device that require professional attention.

           

          https://www.youtube.com/watch?v=NoxNTI1a-FQ&ab_channel=TheGeekPage

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