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Zoom AI Companion2023-07-20 10:08 AM
We are experiencing an overage on our phone usage each month. Can I upgrade only 2 of my heavy users to the prepaid unlimited plan or do I have to upgrade all users from the metered plan to the unlimited plan?
2023-07-21 11:10 AM
@tab you can upgrade your heavy users to unlimited plan. You can totally mix and match license types. If you know all of the overages from two users, I think that makes perfect sense!