Auto-answer incoming calls in Zoom phone

[Josuk]

Is it possible to answer calls automatically in the zoom phone application, without need of manual intervention?

How can I do this configuration?

[Eliot]

hi josuk,

yes, zoom phone can automatically answer incomming calls.  How would you like Zoom Phone to answer calls, i.e.  "you have reached best company.  please leave a message and we will call you back as soon as possible.", interactive voice response (ivr) - "for sales, press one, for support press two, for all other matters, press three), and "you have reached best company after normal business hours.  please leave a message and we will call you back next business day".

Auto Receptionist and Interactive Voice Response calls can be answered automatically.

please see zoom support articles below for some details:

Getting started with Zoom Phone

https://support.zoom.com/hc/en/getting-started-with-phone?id=zoom_phone_guide

Creating an interactive voice response system

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063150

Managing auto receptionists

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061421

Changing auto receptionist settings

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062100

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks,  eliot