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We have AudioCodes C450HD phones provisioned on Zoom.
There is a hard TRANSFER button on the phone which when pressed acts like a BLIND TRANSFER. This is rather repetitious as there is a "BXFER" button menu choice on the screen. If the user wants "CONSULTATION TRANSFER" (which is what the TRANSFER button was on their old phone system) the user needs to pick CALL MENU and then CONSULATION TRANSFER (where the person doing the transfer can talk to the recipient before hanging up and transferring the call.)
How can i either change the behavior of this button or the choice on the screen?
