cancel
Showing results for 
Search instead for 
Did you mean: 

Assign Phone Package - No Data

SurePoint
Newcomer
Newcomer

When trying to assign a phone package to a common area room, I am unable to do it.  It requires you to assign a package, of which I should have plenty of licenses for, and when I click the drop-down, it is blank and says "No Data".

 

2 REPLIES 2

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi surepoint,

 

please see

Managing Common Areas (New Common Area Experience)

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059154

 

i tried the instructions and they worked for me.  generally with respect to calling plans/package, no data means no available paid calling plan/package.

 

 

Eliot_0-1720204800276.png

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

 

SurePoint
Newcomer
Newcomer

Sadly that's not the case.  I have plenty of additional licenses.