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Zoom AI Companion2023-02-28 08:17 AM
Factory reset on T54W phone and Admin password is not "admin". Has anyone else encountered this?
Solved! Go to Solution.
2023-02-28 01:57 PM
i set my desk phones admin password globally and my Admin password is not 'admin'.
someone may have set the password to something other than admin.
you can check to see what desk phone global admin password is.
phone system management>company info>settings>desk phone
if you are using the desk phone screen to input password, make sure you select appropriate format: 123 for numbers, abc for lower case, and ABC for upper case.
thanks, eliot
2023-02-28 01:57 PM
i set my desk phones admin password globally and my Admin password is not 'admin'.
someone may have set the password to something other than admin.
you can check to see what desk phone global admin password is.
phone system management>company info>settings>desk phone
if you are using the desk phone screen to input password, make sure you select appropriate format: 123 for numbers, abc for lower case, and ABC for upper case.
thanks, eliot
2023-03-01 05:07 AM
Perfect answer, thanks. I discovered that there was a capitalized letter in the password which didn't make it's way into my notes.