zoon turns Smartphone camera automatically in Portrait | Community
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R
Newcomer
roneu
Newcomer
January 23, 2025
Question

zoon turns Smartphone camera automatically in Portrait

  • January 23, 2025
  • 3 replies
  • 0 views

Hello, 
I use my Smartphone as a second camera to film things, that I am drawing on a paper. This worked fine in landscape mode, since the paper is in landscape. At least until last monday. Now zoom always turns the picture in portrait for the other participants, so I can still use landscape, but the others can nearly see nothing. 
You can see it there, this is a screenshot of the Smartphone view:

https://rn.next-cloud.org/index.php/s/ai9PfTAeCHepGeG

I took a picture of the MacBook and you can see, that the picture is turned....
Android and iOS...

Any ideas?

3 replies

ExpertswhoJohn
Community Super Champion | Customer
ExpertswhoJohn
Community Super Champion | Customer
January 23, 2025

HI @roneu ,

Zoom just takes what it is given by the phone. You can turn your phone from sideways to upright to change what goes to zoom.
Zoom can not mirror or flip the image to the audience. Mirror only works back to the user.
all the best

John

R
Newcomer
roneuAuthor
Newcomer
January 23, 2025

Well, that is not what I experience (and it changed the last days, with no change of configuration or update on my side.) On the phone I have a landscape view in landscape. 
On the computer (the other participant) this view is now rotated 90°. Did you have a look at the screenshot I provided?

R
Newcomer
Roger-S
Newcomer
March 16, 2025

I've seen this problem twice recently as well. The iPhone screen is connected in landscape orientation but flips to portrait mode without  cause or warning during the zoom call. Rotating the phone physically to portrait and back to landscape mode reorients the display to landscape. How can this problem be prevented?

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