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zoom wont appear in microphone settings

k40
Newcomer
Newcomer

im trying to configure zoom but none of the microphones work on my win11 hp, it keeps opening microphone settings, but zoom is not listed in microphone settings. i cant join or host any zoom meetings where my microphone will work. how do i fix this, or get my microphone to work on zoom, it works on other apps just fine.

1 ACCEPTED SOLUTION

storyhub
Community Champion | Customer
Community Champion | Customer

Open Zoom's audio settings and select the microphone and speakers. You may also need to turn off Bang & Olfsun audio enhancement because of HP.

If this works please click accept as a solution.

View solution in original post

2 REPLIES 2

storyhub
Community Champion | Customer
Community Champion | Customer

Open Zoom's audio settings and select the microphone and speakers. You may also need to turn off Bang & Olfsun audio enhancement because of HP.

If this works please click accept as a solution.

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @k40!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!


Mark
Zoom Community Team
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