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Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

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zoom support ended for old ipad ios - i have a year paid menership but can't use my device help

peacemavin
Newcomer
Newcomer

‎2023-01-03 05:03 PM

Zoom stopped supporting my old ipad.  I bought a new tablet which I don't like at all and  I can't sign in on my paid account on it.  I can get another free account but my paid account is useless unless I am at my business computer.   Any ideas or am I just SOL?

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2 REPLIES 2

Jameswalter
Contributor III
Contributor III

‎2023-01-04 10:17 PM

Zoom no longer supports 32-bit iOS devices as of August 2022. Starting December 2022, Zoom will be ending support for iOS 10 and below. You will need to be on iOS 11 or later in order to continue receiving updates.

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Lk55
Newcomer
Newcomer
In response to Jameswalter

‎2023-04-13 11:09 AM

But i have ios 14 and i still cant sign in 😥

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