zoom recording problem. recorded in speaker view when meeting was in gallery view

[mrh]

The zoom self help was not able to assist me.   I recorded a zoom meeting with 30 people in Gallery view.   The recording recorded in SPEAKER view.  How is this possible.  I was very upset as I wanted to see the meeting as I saw it in GALLERY View.  Please HELP

[kjhartma]

Did  you record locally to your machine or to the cloud?

[juliannehh]

locally to laptop

[crazytherapist]

I am having the same problem.  I recorded in Gallery view and the playback from the cloud is in speaker view..  Any ideas on how to fix this?

[geng]

 I am having the same issue. How do we fix this?

[A77boy]

 I'm having the same problem. I have my cloud settings to record a separate gallery view. In the past when I would pin the speaker the gallery view would still record in full gallery mode, now it seems to only record the pinned speaker. any help?

[George_R]

I am having the same problem with a spotlighted speaker being recorded in place of the full gallery view. While all spotlights are cancelled, then the full gallery view is recorded.

[mbfinster]

Zoom please correct this problem - this is game changer in use of your platform