zoom recording problem. recorded in speaker view when meeting was in gallery view

Forum|Forum|4 years ago
November 15, 2021
6 replies
0 views

The zoom self help was not able to assist me. I recorded a zoom meeting with 30 people in Gallery view. The recording recorded in SPEAKER view. How is this possible. I was very upset as I wanted to see the meeting as I saw it in GALLERY View. Please HELP

K

kjhartma

Community Champion | Customer

Did you record locally to your machine or to the cloud?

J

juliannehh

Newcomer

locally to laptop

C

crazytherapist

Newcomer

I am having the same problem. I recorded in Gallery view and the playback from the cloud is in speaker view.. Any ideas on how to fix this?

G

geng

Newcomer

I am having the same issue. How do we fix this?

A

A77boy

Newcomer

I'm having the same problem. I have my cloud settings to record a separate gallery view. In the past when I would pin the speaker the gallery view would still record in full gallery mode, now it seems to only record the pinned speaker. any help?

G

George_R

Newcomer

I am having the same problem with a spotlighted speaker being recorded in place of the full gallery view. While all spotlights are cancelled, then the full gallery view is recorded.