cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

zoom meeting report including attendance

geniusking200
Participant
Participant

hello , any help about that issue , a month ago I could export meeting usage report with attendance details and including join time leave time and recording consent 

however, I can't find this option right now in my dashboard of my pro plan 

any help or advice 

2 ACCEPTED SOLUTIONS

Something changed at some point, but I finally found it:

  • Reports > Usage Reports > Active Hosts
  • Click on the participant count and then Export.

View solution in original post

geniusking200
Participant
Participant

ok friends , the steps are as follows : 

after login to your account on the left menu

Account Management > Reports> 

then, from the rt list, choose usage reports  >  Active Hosts >

then  choose the dates  followed by clicking on the blue participants count ( Number written in blue at the row of desired meeting ) then choose export 

 

hope this explain it all and thank you for WOBOD

for his help 

View solution in original post

22 REPLIES 22

ogy1
Newcomer
Newcomer

Joined this community a minute ago in search of this solution. I have a Pro Plan and wish to view / download usage report with attendance details for a couple of meeting (including name, email and join and leave times)

(There was no pre-registration; guests just joined via the invite link).

Perhaps there is a change in report settings just now?

Something changed at some point, but I finally found it:

  • Reports > Usage Reports > Active Hosts
  • Click on the participant count and then Export.

I wish I could upvote this multiple times! I searched long and hard to find an attendance report for a meeting I hosted yesterday, and was about to give up. Thank you!!!

So for me to see the report that provides data on who was in the meeting for how long, when I go to the usage regort, the number of participants is a blue hyperlink. when you click THAT it generates a list of participants and how long they were on the Zoom. 

 

How long does it take for a meeting report (including attendance) to become available? If I don't see it immediately after the meeting, how can I access it?

Thanks in advance.

Hi @LaurieW1234 

We generally suggest waiting at least 30 minutes before checking the attendee report for a session. Checking it during or just after the session may provide inaccurate attendee counts. 

Hi Bort,

Thanks so much for getting back to me.

The meeting ended today at 1:45pm. In reports, no reports are available. Is this because it's a reoccurring meeting?

Thanks again and in advance.

Hi Bort,

 

Never mind my last message: I found it!

 

Thanks again!

But I want to see the participants over a month? not per meeting. Why did they change the reports?!

WOBOD- Thank you for making so simple to get the report!!  I couldn't have found it without your directions.

BullPoint
Newcomer
Newcomer

Did you receive an answer to your question about attendance reports? I can no longer find how to do that either. Thanks.

krisgatto
Newcomer
Newcomer

did you ever get a response for this?  I'm looking for the same information and cant find it

 

  • Reports > Usage Reports > Active Hosts
  • Click on the participant count and then export.

Thank you, WOBOD!!! Found it!!!

WOBOD
Explorer
Explorer

Hi -

Something definitely has changed as far as navigation since the first time I accessed this report.

It took way too long to find it, but finally found how to get to the attendance report:

  • Reports > Usage Reports > Active Hosts
  • Click on the participant count and then Export.

wendybee
Newcomer
Newcomer

Everyone is suggesting Reports>Usage Reports, but I do not have the 'Reports' option on my menu any longer. I have searched blogs and various help sites on the web, and they all show that Reports should be a selectable option on the Meeting's menu, but I do not have it.  Any suggestions for this?

SterlingMatt
Newcomer
Newcomer

Ok - does ZOOM monitor these questions etc...I'm pretty irritated that i can't find an attendance report. I DON"T have the "reports" link on my left hand column, yet I have a full account. WTAF....why is this so hard to source? HELLO!!?!?!? 

 

geniusking200
Participant
Participant

ok friends , the steps are as follows : 

after login to your account on the left menu

Account Management > Reports> 

then, from the rt list, choose usage reports  >  Active Hosts >

then  choose the dates  followed by clicking on the blue participants count ( Number written in blue at the row of desired meeting ) then choose export 

 

hope this explain it all and thank you for WOBOD

for his help 

Finally the real solution - thank you

This still does not give me the names of those who actually attended the meeting.  Do we know how to pull THAT report?  I don't care how many people attended, I need to know WHO attended.  It just puts asterisks in place of name and email.

I'm having the same problem as EEC_Team_5.  I can get the report, but the Name and User Email columns just have ******.  I don't know if I locked down the account too much so that this information is being hidden or if there's a bug in the report, but I can't get a list of actual attendees.  Thank you.

LEDCoordinator
Newcomer
Newcomer

Hi - I have an issue where I export the data and it states 6 participants for example but on the report, there are only 4 names.  This is the unique data but then when I don't tick that and get the full report, there are only 4 people who logged in twice!  Any ideas why this is happening?  Thanks