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K
Newcomer
kathieroxanne
Newcomer
March 24, 2023
Question

zoom is unable to detect a camera

  • March 24, 2023
  • 5 replies
  • 0 views

Recent upgrade of zoom account after which i get the message listed above. HELP

      5 replies

      WencesUnzueta
      Community Champion | Customer
      WencesUnzueta
      Community Champion | Customer
      March 24, 2023

      Hi kathieroxanne

       

      What camera are you trying to use? Or is it your laptop?

      M
      Newcomer
      Miranda26
      Newcomer
      April 5, 2023

      I have the same problem and am trying to use the camera on my laptop.  It used to work but has suddenly stopped working.  All camera settings on my laptop are turned on but it still doesn't work for this one App.

       

      K
      Newcomer
      KathleenM
      Newcomer
      April 1, 2023

      I am having the same problem.  The only camera I use is on my laptop.

      K
      Newcomer
      KathleenM
      Newcomer
      April 1, 2023

      Got it figured out!

      M
      Newcomer
      Miranda26
      Newcomer
      April 5, 2023

      I am having exactly the same problem.  How did you figure it out?  Please go gently as I am a 64 year old non teccy grandma!

      K
      Newcomer
      KathleenM
      Newcomer
      April 6, 2023

      It was my error...  I have a ctrl-camera on/off button at the top of my keyboard.  Somehow I had that selected to off...  Corrected now 🙂

      D
      Newcomer
      DR2K23
      Newcomer
      August 25, 2023

      Thanks KathleenM

       

      H
      Newcomer
      HiraethxHim
      Newcomer
      November 6, 2023

      Try this if you have windows computer: Go to the app "Samsung Security" on your computer and give zoom permission.

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