cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

zoom freezing when using sony wf-1000xm4

tomagami
Newcomer
Newcomer

if i use sony headphone on win10, zoom is stuck.

when going to setting -> audio -> zoom stuck.

i updated zoom to the last version.

i updated sony headphone to the last version

i restart the computer many times.

nothing help.

please suggest what to do?

thanks

3 REPLIES 3

SystemsRN
Newcomer
Newcomer

Similar lag issue with sony WF-1000XM4 earbuds on Mac and only with Zoom app - frustrating...

SystemsRN
Newcomer
Newcomer

Try setting audio settings to "Stereo audio" - may have done the trick....

 

Screen Shot 2022-04-16 at 13.20.58.png

Unfortunately it does not help
If I pair the headphones, the zoom will freeze immediately.
When I turn off the headphone , the zoom returns to normal.