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T
Newcomer
technikz
Newcomer
November 2, 2022
Question

zoom freezing when sharing Windows 11

  • November 2, 2022
  • 2 replies
  • 2 views

Good Evening,

 

When either I share something on my screen or someone within the meeting share their screen my computer freeze and zoom crash. No matter what is being share either with video and audio or just a picture zoom seems to crash. I have tried reinstalling the software but still having issues. 

    2 replies

    T
    Newcomer
    Thx123
    Newcomer
    November 2, 2022

    Did you enable hardware acceleration under video and adanvced.  make sure all 3 are enabled.

    Also I find 64bit of zoom seems to be better on Win 11

     

     

    T
    Newcomer
    TobyA
    Newcomer
    November 11, 2022

    I had a similar issue, on checking task manager I could see  zoom.exe(32 bit)  so not sure how but I was running the 32bit version on my new w11 system. Uninstalling and installing the 64bit version of zoom resolved the issue for me, thanks @Thx123 !

    T
    Newcomer
    Thx123
    Newcomer
    November 16, 2022

    Glad it worked for you.  Cheers!

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