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zoom . exe getting close

JD15
Newcomer
Newcomer

‎2022-09-21 04:35 AM

since yesterday I am getting error in between zoom session and zoom got disconnect.

"zoom.exe is using Duilib.dll from an unknown publisher. Are you sure you want to run this software? "

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1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2022-09-21 10:19 AM

Hi @JD15 , thank you for your contribution to the Zoom community! We are so happy to have you here and posting for the first time. A simple complete uninstall and reinstall has done the trick for many users. Please uninstall Zoom by running cleanzoom.exe which can be downloaded here: Clean Zoom uninstaller.  Once uninstalled, reboot the device, and download and install the latest version here: zoom.us/download

 

Keep me updated! 

Carla,
Zoom Community Team

Please click Accept as Solution if you found this reply helpful. Thank you!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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