zoom desktop application not supported (mac) message

[Carla387]

I am running Monterey OS on mac. I have enabled downloads. The zoom desktop client downloads fine and it also says it is installed ok but when I go to open it from inside my application folder it has a cross through it and says this app is not supported.  I have updated everything, run virus scans, etc...I have downloaded and tried to install 10 times.  And still no luck.

Thoughts?

Carla

[Joaz2080]

Hello @Carla387 - We are sorry to hear about the ordeal. Please, can you access this page ~> "How to uninstall Zoom"  then re-install using this link ~> "Zoom Client for Meetings"

[hannahmadwww890]

I'm having the same problem! Did you find a solution?

[AnthonyForder · Accepted solution]

I have found a work-around for the error on the Mac O/S is showing the installed application as "Not Support on this Mac Device"

Via Download URL https://zoom.us/download#client_4meeting - Install Zoom for MAC

Once installed and if still not working - Load any ZOOM meeting URL and waiting for the web browswer page to load ... You will see on the web browser page " Dont have Zoom Client Installed? download here ' - Click the download here and install yet another verizon of ZOOM

This cured my issue

[TCB_0]

I can confirm this. I think the downloads page is linking to the wrong installer.

[nads23]

Thank you! This has been the only suggest fix that has actually worked for me.

[Marcussvensgaar]

thank you this helped!

[NadiaAther]

thank you so much. it really helped me. finallllly i have downloaded zoom by following your suggested way.

[Lblaa]

Thank you so much. This worked immediately. I am getting tired of zoom's updates and lack of support if you do not pay extra for help when you already have a membership.

Thank you, thank you

[jujufluffy]

Thank you. This worked for us. We appreciate it.

[sophiejpuma]

awesome, it just worked!  I had tried so many times to download from the website over the past few days and even restarted and updated my computer.