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zoom crash then cannot reenter the meeting

dckenneally
Newcomer
Newcomer

‎2023-03-07 07:57 AM

I have been successfully hosting zoom meetings on a paid account for the past 3 years.  Suddenly I am having an issue with zoom crashing in the middle of the meeting, then not allowing me to re-enter the meeting because I am "in a meeting"  This only happens on my microsoft surface.  I can reenter the meeting on my phone or ipad.  I host a lot of meetings for my church and volunteer work.  HELP!  I have submitted a ticked to zoom but they have not answered me. 

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