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yellow, green fuzzy camera - it keeps reverting to these colour filters.

shaneagh
Newcomer
Newcomer

‎2023-02-03 04:49 AM

When I am on a meeting with a student, my picture goes yellow and green. I switch my camera off, then it corrects and then it goes funny again.  I have had it with my own technicians who have tried to change background settings but it doesn't work. I did a meeting on Teams yesterday and it was fine so I reckon it is only zoom that is my problem.

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-02-03 02:01 PM

Hey @shaneagh have you updated Zoom recently? If not, I would suggest Upgrading Zoom to the latest version, and let me know if that helps with your camera fuzziness. 

 

I would also double-check any advanced video settings you have enabled to disable to see if that helps with your experience. 

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