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white background on participant picture

hw3
Newcomer
Newcomer

‎2023-10-09 12:54 PM - last edited on ‎2023-10-13 10:23 AM by Community Moderator | Employee

My picture has a white background, but the participant video does not show a white background.

 

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1 REPLY 1

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

‎2023-10-10 09:43 AM

hi @hw3 ,

Check whether it is a transparent background.

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