where to turn off auto record in settings? | Community
Skip to main content
K
Newcomer
KC-SJ
Newcomer
May 20, 2024
Solved

where to turn off auto record in settings?

  • May 20, 2024
  • 4 replies
  • 0 views

I turned on the "auto record" feature for 1 week because I didn't want to forget to record during important meetings.

But it turned out I didn't want it to record as soon as I started to log in.  I want to record when I am ready and when I want to record.

 

However, I could not remember WHERE to turn this switch back to OFF.

Can any one here help me?

I have combed through the Settings at least four times, and I have not seen anything related to Auto Record.

 

Thank you.

    Best answer by Calvo
    This post has been deleted.

    Hi Alex

    There are personal settings for this > Settings > recording >Automatic Recording

    and there are Account settings (company) >
    Account Management > Account settings > Recording and transcript > Automatic Recording

     

    Cheers!

    4 replies

    C
    Community Champion | Partner
    Calvo
    Community Champion | Partner
    May 21, 2024

    Hi

    Login into Zoom Web portal and go to > settings > recording >Click the Automatic recording toggle to enable or disable it

     

    here the KB article:
    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067954

    If this has solved your issue, please accept the solution.

    Thanks

     

      K
      Newcomer
      KC-SJAuthor
      Newcomer
      May 24, 2024

      Hi Calvo,

      Thank you for answering my question.

      However, the settings are different from what is shown in the article.

      I have tried following the steps, to make sure I DISABLE the AUTORECORDING.

      I even reboot the computer, it still record as soon as I login to zoom.

      I did it at least 3 times, the same result.  It will record automatically even the button is off in Auto Recording.

      Can you look at your end to see what else I missed?

       

      I don't know which version of zoom app I have.  It's the latest zoom Worksplace on my PC.

        K
        Newcomer
        KC-SJAuthor
        Newcomer
        May 24, 2024

        This is my current settings

         

          B
          Newcomer
          BJoy
          Newcomer
          June 29, 2024

          I have done this so many times I could scream.  It does not work!

            C
            Community Champion | Partner
            Calvo
            Community Champion | Partner
            October 29, 2024

            Hi guys,

            what version of zoom workspace are you using?
            There are personal settings for this > Settings > recording >Automatic Recording

            and there are Account settings (company) >
            Account Management > Account settings > Recording and transcript > Automatic Recording

            If the change of this settings does not work it woul be the best to open a support case as this looks like an isolated issue for you both.

            I hope this helps

            Cheers!

             

            C
            Community Champion | Partner
            CalvoAnswer
            Community Champion | Partner
            October 30, 2024
            This post has been deleted.

            Hi Alex

            There are personal settings for this > Settings > recording >Automatic Recording

            and there are Account settings (company) >
            Account Management > Account settings > Recording and transcript > Automatic Recording

             

            Cheers!

            Terms & ConditionsAccessibility statement
            Copyright © Zoom Communications, Inc. All rights reserved.