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when I talk, zoom does not show my face

aim
Newcomer
Newcomer

Hello,

 

In meetings when a person speaks, Zoom automatically shows this person speaking; it shifts to the content of her camera. However, when I talk Zoom keeps showing the person that spoke before me. I am not talking about screen sharing, I have no problem there. My camera is turned on. Please help.

 

Thank you,

Ioana

1 REPLY 1

Ohkawa
Community Champion | Customer
Community Champion | Customer

Hi, Ioana

 

From the situation, I think it is very likely that the audio from your microphone is not reaching the Zoom server.
Is your microphone enabled?
If you are using your own microphone and your voice is being heard by other participants and that is what is happening, then I think there is a possibility of a glitch.